Return Policy

At 99Types Cosmetics, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within [number] days of receipt for a refund or exchange, subject to the following conditions:

1. Eligibility:
   • Returns are only accepted for products that are unused, unopened, and in their original packaging.
   • We cannot accept returns for products that have been used or opened, except in cases of damage or defects.
2. Return Process:
   • To initiate a return, please contact our customer service team with your order details and reason for return.
   • Once your return request is approved, we will provide you with instructions on how to return the product.
3. Refunds:
   • Refunds will be issued to the original payment method used for the purchase.
   • Please allow 4 days for the refund to be processed after we receive the returned items.
4. Shipping Costs:
   • Shipping costs for returning items are the responsibility of the customer, unless the return is due to damage or defects.
   • We recommend using a trackable shipping service to ensure that your return is received by us.
5. Damaged or Defective Items:
   • If you receive damaged or defective items, please contact us immediately with clear photos of the damaged or defective products.
   • We will provide instructions on how to return the items and may offer compensation in the form of a replacement, store credit, or refund.

We reserve the right to refuse returns that do not meet the above conditions or exceed the return period. Thank you for choosing 99Types Cosmetics. We appreciate your understanding and cooperation regarding our return policy.